Frequently Asked Question - Waterman & Stone Apartments

Enjoy A Luxury Experience

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Make Your Stay Memorable

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Fully enjoy your stay with us

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Tel: :2348100254518

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Frequently Asked

Frequently Asked Questions

What is your cancellation policy?

A: You can cancel your booking for free online up until 3pm, seven days before your scheduled arrival date. Payment is required at booking, but you maintain full flexibility within our cancellation window.

Can I modify my booking after confirmation?

A: Yes, you can modify your booking online or by contacting our team, subject to availability. Changes made within the cancellation period may be subject to rate differences

How does your self check-in system work?

A: Our self check-in system allows 24/7 access using secure codes sent to you before arrival. You'll receive detailed instructions and your access code 24 hours prior to check-in - no waiting, maximum convenience.

What are your standard check-in and check-out times?

A: Standard check-in is 3:00 PM and check-out is 11:00 AM. However, our self check-in system operates 24/7, and members enjoy late check-out until 1:00 PM.

Can I check in if I arrive very late at night?

A: Yes! Our self check-in system is perfect for late arrivals. You can access your apartment anytime using the secure codes we provide - ideal for late flights or business schedules.